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Emergency & Service Numbers in Colombo

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Important Contact Numbers in Colombo – Your Essential Guide

Living or working in Colombo comes with its set of conveniences, and having quick access to essential contact numbers can be a lifesaver. Whether you’re a resident, business owner, or a visitor, knowing the right numbers for emergencies, services, and other essential needs can save time and make life easier. In this article, we’ve compiled a list of important contact numbers in Colombo that you should have on hand.

Emergency Numbers

  1. Police (Emergency) – 119
    The primary emergency number to contact the police in case of an emergency or criminal activity.
  2. Ambulance Service – 110
    For immediate medical assistance and emergencies, dial this number to reach a nearby hospital or ambulance service.
  3. Fire Department – 110
    Dial 110 for urgent fire-related emergencies and for assistance from the fire department.
  4. Disaster Management Centre – 117
    In the event of natural disasters like floods, tsunamis, or earthquakes, this is the number to reach for disaster-related information and support.
  5. Sri Lanka Red Cross – 011 267 9373
    For first aid, emergency assistance, and relief during disasters.
  6. Coast Guard – 1919
    Call for maritime emergencies, including accidents or distress signals at sea.

Utility and Service Numbers

  1. Electricity (Ceylon Electricity Board) – 1987
    Report power outages, electrical issues, or emergencies related to the electricity supply.
  2. Water Supply (National Water Supply and Drainage Board) – 1939
    Contact for water supply issues, repairs, or emergencies regarding water services in Colombo.
  3. Sri Lanka Telecom (Landline and Internet Services) – 121
    For any issues or inquiries regarding telephone and internet services.
  4. Mobile Network Service Providers:
    Dialog: 077 734 0000
    Mobitel: 071 280 2000
    Airtel: 073 112 2211
    Sri Lanka Telecom (SLT): 121
  5. Garbage and Waste Management (Colombo Municipal Council) – 011 267 1020
    Report waste collection issues or request garbage pickup.
  6. Colombo City Bus Service – 011 234 1495
    For inquiries related to public transportation, bus routes, and schedules in Colombo.

Healthcare and Medical Numbers

  1. Colombo National Hospital (General Hospital) – 011 269 1111
    The main government hospital for general medical emergencies, treatments, and specialized care.
  2. Private Hospitals in Colombo:
    Asiri Central Hospital – 011 2 373 000
    Nawaloka Hospital – 011 2 677 777
    Hemas Hospitals – 011 2 472 472
  3. Poison Control Centre – 011 269 1111
    Emergency contact for poisoning incidents or exposure to harmful substances.
  4. Sri Jayawardenepura Hospital – 011 2 577 200
    One of the largest teaching hospitals in Colombo, offering various medical services.

Transport and Traffic

  1. Colombo Traffic Control – 011 232 3636
    Contact for traffic updates, accidents, or issues related to the city’s road network.
  2. Sri Lanka Railways – 011 243 2288
    For inquiries related to train services, schedules, and bookings.
  3. Airport Transfers (Bandaranaike International Airport) – 011 2 253 422
    For taxi services, airport transfers, and flight-related inquiries.
  4. Colombo Taxi Services (PickMe, Uber, and Lyft) –
    PickMe: 011 230 9000
    Uber: 070 234 4567
    Lyft: 070 877 9777

Important Government Numbers

  1. Department of Immigration and Emigration – 011 532 2200
    For passport, visa, and immigration-related services.
  2. Ministry of Health – 011 269 1111
    Inquiries and services related to public health and welfare.
  3. Department of Motor Traffic (Colombo) – 011 268 1900
    For vehicle registration, driving licenses, and traffic-related services.
  4. Registrar of Companies – 011 267 8000
    Contact for company registrations, amendments, and inquiries.
  5. Colombo Municipal Council (CMC) – 011 267 1020
    General inquiries about Colombo city services, including health, sanitation, and infrastructure.

Banking and Financial Services

  1. Central Bank of Sri Lanka – 011 247 7300
    For issues related to banking regulations, currency, and financial stability.
  2. Commercial Bank of Ceylon – 011 2 350 350
    For inquiries related to banking services, accounts, and transactions.
  3. People’s Bank – 011 2 430 430
    Contact for services like loans, account inquiries, and other banking services.
  4. Bank of Ceylon – 011 2 355 555
    For account-related services, banking inquiries, and more.
  5. HDFC Bank Sri Lanka – 011 2 469 999
    For customer service, loan assistance, and banking-related queries.

General Services

  1. Colombo Tourist Information Centre – 011 248 0812
    For assistance, travel guides, and general tourist inquiries in Colombo.
  2. Colombo Customs Department – 011 2 311 301
    For inquiries related to customs regulations, imports, and exports.
  3. Consumer Affairs Authority – 011 2 473 514
    Report consumer-related complaints, market issues, or fraudulent practices.
  4. Sri Lanka Tourism Development Authority – 011 2 332 232
    For tourism-related services, including accommodation and attractions in Colombo.
  5. Sri Lanka Post – 011 2 428 428
    For postal inquiries, delivery issues, and other mail services.

Other Important Numbers

  1. Sri Lanka Broadcasting Corporation (SLBC) – 011 2 321 542
    For radio and media-related services.
  2. Sri Lanka Rupavahini Corporation (SLRC) – 011 2 322 703
    Contact for TV broadcasting services and programming inquiries.
  3. Telecommunications Regulatory Commission – 011 2 375 777
    For complaints or issues related to telecommunications and internet services.
  4. Ceylon Petroleum Corporation – 011 2 542 000
    For inquiries regarding fuel availability and distribution.
  5. Colombo Museum – 011 2 427 417
    For information on exhibits, events, and museum services.
  6. Vesak Festival Colombo – 011 2 587 463
    For details about the Vesak Festival and related cultural events in Colombo.
  7. Sri Lanka Bureau of Foreign Employment – 011 2 675 790
    For assistance related to overseas employment, labor laws, and worker rights.
  8. Sri Lanka Cricket – 011 2 691 477
    For information on Sri Lanka cricket events, tickets, and news.
  9. Ceylon Tea Board – 011 2 543 703
    For inquiries about Sri Lanka’s tea industry, exports, and markets.
  10. Sri Lanka Ports Authority – 011 2 331 111
    For inquiries about port services, shipping, and logistics.
  11. National Child Protection Authority – 011 2 469 777
    Contact for child protection services, complaints, and welfare.
  12. National Insurance Trust Fund – 011 2 348 080
    For inquiries regarding insurance and social security.
  13. Consumer Affairs Authority – 011 2 473 514
    Report issues or complaints regarding consumer rights, pricing, and goods in Colombo.
  14. Sri Lanka National Lottery – 011 2 522 666
    For inquiries about lottery tickets and winnings.
  15. Insurance Ombudsman Sri Lanka – 011 2 426 149
    For complaints and inquiries related to insurance policies and claims.